Bigfoot Crane Company
Tying field service, rentals, and finance together for a heavy-equipment specialist.
Migrated Bigfoot Crane from siloed rental, service, and accounting systems onto Dynamics 365 — connecting equipment availability, dispatch, and revenue recognition in one platform.
- Rental & equipment lifecycle setup
- Field service dispatch integration
- Finance & revenue recognition
- Reporting & analytics
The starting point.
Bigfoot Crane operates in a capital-intensive niche where equipment utilization, service compliance, and project profitability all need to roll up into one financial view. The legacy stack required manual reconciliation between rental tracking, service tickets, and accounting — slowing month-end close and obscuring true equipment-level ROI.
How we delivered.
Process mapping & blueprinting
Walked the rental, service, and accounting teams through a unified opportunity-to-cash flow, identifying the integration points that mattered most for visibility.
Equipment lifecycle in Business Central
Modeled equipment as fixed assets with rental, service, and depreciation tracking — exposing utilization and contribution per unit.
Dispatch & service workflow
Configured Field Service for technician scheduling, work order capture, and parts consumption flowing back into Business Central.
Operations dashboards
Power BI views for rental fleet utilization, service margin, and project profitability — used in weekly leadership reviews.
What changed.
- Single platform spanning rental, service, and finance
- Faster month-end close with automated revenue posting
- Clear visibility into per-unit equipment economics
- Field technicians equipped with mobile work orders and parts capture